Privacy Policy
How we collect, use and protect your personal information.
Last updated: 30 June 2026
Rehoboth Physio & Wellness (“Rehoboth”, “we”, “us”) operates five physiotherapy and wellness clinics across Grand Cayman. We are committed to protecting the privacy of every patient and visitor. This policy explains what information we collect, why we collect it, and the choices you have. It applies to this website and to the information you share when you book or receive care with us.
Information we collect
When you book an appointment, complete a form on this site, or contact us, we may collect your name, email address, telephone number, preferred appointment date, the service you are interested in, and any details you choose to share about your enquiry or your health. We collect only what we need to respond to you and to provide care.
When you visit the site, we may also collect limited technical information such as your browser type, device, and pages viewed, to keep the site secure and to understand how it is used.
How we use your information
- To respond to enquiries and schedule, confirm or change appointments.
- To provide clinical care and maintain accurate treatment records.
- To verify benefits and bill your insurer directly where applicable.
- To send appointment reminders and information you have asked for.
- To improve our services and keep this website safe and reliable.
Insurance and billing
Where you ask us to bill your insurer directly, we share only the information necessary to verify your benefits and process your claim with that insurer. We do not use these details for any other purpose.
Cookies and analytics
This site uses a small number of cookies to remember your preferences and to measure how the site is used so we can improve it. You can control or delete cookies through your browser settings; some features may not work as well if you disable them.
How we share information
We do not sell your personal information. We may share it with trusted service providers who help us operate (for example, scheduling or communications tools) under appropriate confidentiality obligations, with your insurer when you ask us to bill directly, and where required by law.
How we protect your information
We use reasonable administrative, technical and physical safeguards to protect your information against loss, misuse and unauthorised access. Clinical records are handled in line with the standards expected of healthcare providers in the Cayman Islands.
Your rights
You may ask us to access, correct, or delete the personal information we hold about you, subject to any records we are required to keep as a healthcare provider. To make a request, contact us using the details below.
Data retention
We keep personal and clinical information only for as long as necessary to provide care, meet our legal and professional obligations, and resolve disputes.
Children
Where we provide care to a minor, we collect information from a parent or legal guardian and handle it with the same care described in this policy.
Changes to this policy
We may update this policy from time to time. The “last updated” date above shows when it was last revised, and the current version always applies.
Contact us
Questions about this policy or your information? Email rehobothphysiopaincare@gmail.com or call +1 (345) 329-8585. You can also reach us here. Our flagship clinic is at 43 Walkers Road, George Town, KY1-1206, Grand Cayman, Cayman Islands.